- Europe France, Denmark, Andorra, Germany, Austria, Netherlands, Portugal, United Kingdom, Italy, Sweden, Belgium, Finland, Ireland, Luxembourg, Norway, Poland, Czech Replublic, Romania: 6-8 working days.
- Spain peninsular (dry transport): 48 to 72 hours.
- Spain peninsular (refrigerated transport): 2-3 working days.
- Balearic Islands: 3-5 working days.
- Canary Islands we are sorry but we do not ship to the Canary Islands at the moment, contact us and we will tell you where you can get them.
To receive your order at Christmas, please do so before December 15th.
To receive your order on New Year's Eve, do so before December 21.
Orders placed on weekdays before 2:00 p.m. will be shipped the same day. Orders completed after 4:00 p.m. will be processed the next business day. Affecting the commitment of delivery.
Orders placed during local or state holidays will be served the next business day.
During the Christmas campaign period orders in mainland Spain can be delayed in 48 to 72 hours due to the overhead of transport agencies.
The courier service is responsible for the products during the transport. Please open the package delivered at the time of receipt. If you notice a defect, make the claim to the dealer by leaving it in writing on the receipt document to sign. On large orders that can not be verified instantly the condition of the material should be reflected "pending review" in case there would later be a defect. In these cases, you must notify us immediately.
At COVAP we want your shopping experience to be perfect from the time you choose your products until you enjoy them at home with your own, and for this reason we have taken care of the shipping and delivery process of our products to the maximum, choosing the best logistics companies and market transportation. MRW and GLS are the main agencies we use today. We seek the safest and most economical way for each product.
Shipping costs are subject to the seasonality, type, weight and volume of the shipment. All these expenses are established by the selected transport company and in any case they are informed to the buyer before the formalization of the order. COVAP. S. Coop. And. Ganadera del Valle de los Pedroches is not responsible for additional expenses or returns as a result of special taxes at destination, customs or similar. Even so, we worry about each of the shipments that we make, so that they do not suffer delay or other taxes not foreseen.
The return guarantee of the COVAP online shop ensures that, in the event of having to return any product due to a defect or poor condition, you can receive another similar product in its place completely free of charge, or the refund of the amount paid.
La garantía de los productos adquiridos en el sitio Web es la que facilita el propio fabricante de los mismos y su validez comienza desde la fecha de emisión de la correspondiente factura o ticket de compra. En consecuencia COVAP no asume ninguna otra garantía adicional que no haya sido reflejada en este documento, ya sea implícita o explícita. De forma específica, COVAP rechaza cualquier tipo de garantía de comercialización implícita o adecuación para un determinado uso, así como cualquier responsabilidad por daños indirectos.